Privacy policy

What we collect

• Account details: email address, password (stored only as a one-way hash), date of birth, account type.
• Your marriage application: background, religious practice, character, expectations and preferences.
• For sisters: your wali’s name, relationship, contact details and your sharing permissions.
• Identity check results and the provider’s reference. We do not store copies of identity documents.
• Membership status from Stripe. We never receive or store card numbers.
• Records of introductions, reports, moderation decisions and security events.

We do not collect photographs, and the service does not accept file uploads.

How we use it

Only to run the matrimonial service: reviewing applications, suggesting suitable introductions, carrying out the wali-led process, billing, safety, and meeting legal obligations. We do not sell personal data or use your religious information for advertising.

Who can see it

• Administrators, limited by role, with sensitive actions logged.
• A suitable matched member may see an anonymous summary (age, general region, marital status, timeline, languages, education, and your personal introduction if you allow it).
• When an introduction is approved to proceed: the brother receives the wali’s contact details, and the wali receives the brother’s. The sister’s contact details are never released.
• Service providers acting for us: Cloudflare (hosting and database), Stripe (payments and identity checks), and our email provider.

Retention

Your data is kept while your account is open. When you delete your account, your profile, preferences, wali details, notifications and identity check records are deleted immediately. We keep an anonymised account record, billing records required for accounting, and security audit records (which contain no profile content). Deleted data may remain in encrypted backups for up to 30 days before it is overwritten.

Your rights

You can download a copy of your data and delete your account from Account settings, and correct your application at any time. For anything else, contact support@example.com.